Texas AgriLife Extension Service, Texas A&M System.
Extension Online. Convenient, affordable, self-paced eLearning.

 


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The Help Desk is a categorized collection of answers to frequently asked questions or FAQs.

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Technical Difficulties
How do I print my certificate?
Forgot Password & Password Reset Problems
How do I get help?
Payment Difficulties
Getting Started
What is the Texas A&M AgriLife Extension Service? Is that a part of Texas A&M University?
What is the cost for registering for an Extension Online account?
What are your normal hours of operation?
What are the computer requirements for Extension Online?
Who develops, publishes, and teaches your online courses and certificate exams?
What information is required to create an Extension Online account?
How do I get help?
Online Courses
Can I retake a course if I fail the final exam 2 times?
How do I print my certificate?
What is the cost for enrolling in a course?
Can I access course materials after completing a course?
How do I enroll in an online course?
Can I contact the instructor if I have questions?
What are your online courses like?
Is there financial aid available for your courses?
Can Extension Online course material be downloaded or used on other websites?
How is each online course structured?
Do you offer discounts for group enrollment in your courses?
What languages are the online courses taught in?
How do I get help?
What are the computer requirements for taking an online course?
Certificates
How do I print a certificate?
How do certificates work?
Why do some certificates require a processing fee?
Payment Difficulties
Child Care Courses
Do your child care courses count toward licensing requirements for my state?
Do your child care courses count toward the CDA or Child Development Associate credential?
Can I retake a course if I fail the final exam 2 times?
How do I get help?
Do you offer disounts for group enrollment in your courses?
Do your child care courses count as college credit or CEUs?
Where can I find face-to-face child care training opportunities in Texas?
 

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