Texas AgriLife Extension Service, Texas A&M System.
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FAQ
Help Desk > Main > FAQ

I have paid to enroll in a course, but the course is not showing up under Enrolled Courses.

Solution

Sign out of your account, then sign back in to your account.

Click "Enrolled Courses" in the left side menu. Then refresh the screen two times.

If the course is still not showing under Enrolled Courses, you will need to submit a Support Ticket. In the Support Ticket, please include:

- Your name

- Your account email address

- The System Tracking ID from your Payment Receipt. This System Tracking ID contains only 7 digits.

- Describe the difficulty you are experiencing.

Article details
Article ID: 46
Category: Technical Difficulties
Date added: 2017-05-26 16:23:45
Views: 400

 
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